Support

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    Search the knowledge base for instant answers, or write to our personality-first moderation team.

    Matching & Chat

    Popular questions.

    noProbs removes photos from the equation entirely. Instead of a grid of selfies, every member is represented by an illustrated character, and our algorithm suggests people based on what you have in common — your interests, the activities you want to do, and the personality signals in your profile. You read a bio, see shared interests, and start a conversation; attraction gets a chance to grow out of who someone is rather than how they photograph. Faces stay hidden until both of you decide otherwise: the staged trust-reveal lets a match exchange a personal secret, then voice messages, and finally — only if you both choose — a real photo. Nothing is ever shown publicly, and nobody can browse your picture. It feels closer to meeting someone through friends than to swiping through a catalogue.

    Personality-first means the things that actually predict a good conversation come first: shared interests, values, humour and the way you write — not a profile photo. When you join, you tell us what you're into and how you want to spend your time; matching weighs those signals heavily, and rarer shared interests count for more than generic ones, so an unusual hobby you have in common matters more than both of you liking 'music'. Because there are no photos to judge, first impressions happen in chat, where compatibility is decided by what you say. Conversations start deeper and small talk dies faster when nobody is performing for a camera. Looks eventually enter the picture — but only after a real connection exists, through the mutual reveal feature, when both people are ready.

    When you sign up you pick one of 20 illustrated characters as your visual identity — it's your face in the deck, in chats and in activities. Characters keep the playing field level: nobody gets swiped away for a photo, and nobody has to curate a gallery of their best angles. Your character appears alongside your bio and interests, so people still get a strong sense of who you are; it's your personality wearing a costume, not a mask that hides everything. When a conversation turns into something real, the trust-reveal feature lets the two of you unlock more of each other step by step — a personal secret, your voice, and eventually a real photo. Always mutual, always your choice.

    Not directly. Our algorithm picks matches for you based on personality compatibility, so you don't filter through profiles the way you would on a traditional app. That's the whole point: the matches you get are the ones we think will actually click, often in ways you wouldn't have predicted. You can also meet people sideways: activities let you join group events around shared interests, so a match isn't the only door into a conversation. And if a suggested match isn't for you, just pass — the algorithm learns from what you do and keeps adjusting.
    Account & Profile

    Account & Profile

    Tap "Forgot Password" on the login screen and enter your registered email. You'll receive a reset link within minutes. If you don't see it, check your spam folder or contact support.

    Yes. Go to Settings → Account → Delete Account. Your data will be permanently removed within 30 days. You can also request immediate deletion by contacting our support team.

    Currently, you choose a character when you sign up and that character stays with you. We're working on adding the ability to switch characters in a future update. Stay tuned!
    Safety & Moderation

    Safety & Moderation

    You can report a user directly from their profile or from a chat conversation by tapping the three-dot menu and selecting "Report." Our moderation team reviews every report within 24 hours.

    Yes — privacy is the product, not a setting. Messages are end-to-end encrypted, which means they are scrambled on your device and only your chat partner can read them; not even our team can open them. Your profile shows an illustrated character rather than a photo, and an uploaded photo (used to generate your avatar or for a mutual reveal) lives in private storage that is never publicly accessible. noProbs is built in Europe and designed around the GDPR: we don't sell personal data, you can request your data or delete your account at any time, and deletion permanently removes your information within 30 days. What others see is always under your control — including whether they ever see your face.

    We use a combination of AI-powered detection and human moderation to identify and remove fake or harmful accounts. Our character-based system also reduces the incentive for catfishing since real photos aren't part of the initial experience.

    Blocked users can no longer see your profile, send you messages, or match with you. The block is completely silent. The other person won't be notified. You can manage your block list in Settings.
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    We read every message. Usually back within a day.